Delivery
Delivery
Please be aware for deliveries to USA and EU, we are not liable for any import charges due.
How long will my order take?
All of our items are made-to-order these can take 1-3 weeks to produce. We use Royal Mail and couriers to ship our apparel. Once the item has been dispatched, you should receive it within 2-4 days (UK) and between 3-10 working days (International)
We are not responsible for delays in shipping.
Do I get notified of dispatch?
Absolutely. Once your order is ready for dispatch we will complete the order and send you an order update email, depending on your location this email may include your parcel tracking number.
What happens if I'm not in when the delivery arrives?
Not a problem! If you're not there when the delivery arrives then the delivery driver will leave a card with details of how to rearrange for a more convenient time.
The parcel is damaged, what do I do?
All our deliveries are fully insured against damage, if the packaging is damaged in any way, please write 'damaged' on the delivery note. If you inspect your order and it is indeed damaged then we are very sorry. Please contact us and provide images of the damage to allow us to provide you with a resolution.
Do you accept returns?
All of our items are made to order and therefore we do not accept returns. Please make sure to check the size guide before ordering